When embarking on the journey to address hearing loss, many people find themselves at a crossroads, often without realizing it: should they consult an audiologist or a hearing aid dispenser? 

Surprisingly, this crucial distinction is frequently overlooked, as both professionals operate in the realm of hearing care. However, they are not the same. A key indicator of whom you are dealing with is the use of the terms 'audiology' or 'audiologist' in their branding or on their website. Legally, only qualified audiologists can use these titles. 

Understanding the difference between these two roles is vital in ensuring you receive the appropriate level of care for your specific hearing needs. This article will guide you through the nuances of choosing the right professional for your hearing health journey.

Audiologist and Hearing Instrument Specialist

Before diving deep, let's get familiar with the two key terms: Audiologist and Hearing Aid Dispenser (also sometimes referred to as a Hearing Instrument Specialist, or HIS). 

An Audiologist is a healthcare professional who holds a master’s or doctoral degree in audiology, licensed by the state, and has completed extensive hours of clinical training. On the other hand, a Hearing Aid Dispenser is primarily a salesperson with a high school diploma or an associate's degree who is licensed to dispense hearing aids.

Audiologists (Au.D.)

Audiologists are highly trained, skilled, and licensed healthcare professionals who specialize in identifying, diagnosing, treating, and monitoring disorders of the auditory and vestibular systems.

Education and Training

Audiologists undergo rigorous education and training. They typically hold a master’s or doctoral degree in Audiology and complete over 1,800 hours of hands-on clinical training. This extensive training equips them with the knowledge and skills for comprehensive hearing care.

Services Offered

Audiologists are qualified to perform a wide range of services, including:

• Diagnostic hearing evaluations on both children and adults
• Hearing aid fitting and dispensing for all age groups
• Evaluation and treatment of dizziness and balance disorders
• Evaluation and treatment of tinnitus (ringing in the ears) and hyperacusis (sensitivity to sounds)
• Evaluation and monitoring of patients at risk for ototoxicity (hearing and balance loss due to certain medications)
• Evaluation and treatment of patients with cochlear implants or other implantable hearing devices
• Conducting pre- and post-operative hearing evaluations as part of a medical team

Billing and Insurance

Audiologists are legally authorized to bill insurance companies, including Medicare, for medically necessary hearing and balance evaluations. This facilitates a more accessible and affordable hearing healthcare journey for patients.

Hearing Aid Dispensers (HIS or HAD)

Hearing Aid Dispensers, albeit with lesser qualifications than Audiologists, play a crucial role in the hearing health ecosystem. They are professionals who are licensed to test hearing and dispense hearing aids.

Education and Training

The educational requirements for Hearing Aid Dispensers are less stringent compared to Audiologists. A high school diploma or an associate’s degree is typically required. They receive on-the-job training and must pass a state-licensing exam.

Services Offered

The major function of Hearing Aid Dispensers is to conduct hearing tests for the sole purpose of dispensing hearing aids. They can also fit and program hearing aids based on patients' needs and lifestyle.

What They Can’t Do

Hearing Aid Dispensers are not authorized to diagnose or treat ear health issues, tinnitus, or balance disorders. They are not allowed to dispense hearing aids to children, and they also cannot bill most insurance companies, Medicare, or Medicaid.

Making the Right Choice with Sioux Falls Audiology Associates

Both Audiologists and Hearing Aid Dispensers can help you with hearing aids. However, if you're seeking comprehensive hearing care, it's advisable to consult with an Audiologist.

At Sioux Falls Audiology Associates, our Audiologist, Dr. Mandy Rounseville-Norgaard Au.D., offers a broad spectrum of hearing healthcare services. Dr. Norgaard has over 15 years of experience in practicing audiology and a lifetime of personal experience with hearing aids.

Our Services

Our services extend beyond just hearing aid dispensing. We offer:

• Hearing Tests: Comprehensive evaluation of your hearing abilities.
• Hearing Aid Repair: Maintenance and repair services for your hearing aids.
• Tinnitus Management: Techniques to alleviate the symptoms of tinnitus.
• Custom Hearing Protection: Tailored solutions to protect your hearing.
• Earwax Removal: Safe and effective methods for removing impacted earwax.

Our Mission

Our mission is to help those struggling with hearing loss to hear better. We believe that hearing care is a lifelong journey, and we're committed to walking this path with you. Contact us today to schedule an appointment and take the first step towards better hearing.

The choice between an Audiologist or Hearing Aid Dispenser ultimately depends on your specific needs and circumstances. If you're simply looking for a hearing aid fitting in a retail environment, a Hearing Aid Dispenser might suffice. However, for more comprehensive hearing healthcare, an Audiologist is the preferred choice.